Refund policy

Refund Policy for Nutri Blend

Last Updated: July 2026

At Nutri Blend, customer satisfaction is important to us. Due to the nature of our health and food products, we follow strict quality and hygiene standards. Please read our Refund Policy carefully before placing your order.

1. Return Eligibility

You may request a return or replacement within 7 days of receiving your order if:

You received the wrong product.
The product arrived damaged, leaking, or defective.
The product has a manufacturing defect.
The product received is expired.

To process your request, please provide:

Your order number.
Clear photos or a short video of the product and packaging.
A brief description of the issue.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or issue refunds for:

Opened or used products.
Products with broken or removed safety seals.
Returns requested after 7 days of delivery.
Products damaged due to improper storage or misuse by the customer.
Orders where the customer changes their mind after delivery.

3. Replacement Policy

If your return request is approved due to our error (wrong, damaged, defective, or expired product), we will provide a free replacement at no additional cost.

4. Refund Policy

If a replacement is unavailable, we will issue a refund.

Refunds will be processed within 5–10 business days after the returned product has been inspected and approved.

For Cash on Delivery (COD) orders, refunds will be sent via:

Bank Transfer
JazzCash
EasyPaisa

For prepaid orders, refunds will be made to the original payment method where possible.

5. Return Shipping Costs

If the return is due to an error by Nutri Blend, we will cover the return shipping cost.
If a return is approved for any other eligible reason, the customer may be responsible for return shipping charges.

6. Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled and will be subject to this Refund Policy.

7. Refused Deliveries

If a customer refuses to accept a confirmed order without a valid reason, Nutri Blend reserves the right to refuse future Cash on Delivery orders from that customer.